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Delivery Information

Currently our web shop is open to UK customers only. If you are an international customer please visit our Etsy shop (see 'Bundles & International' for subsidised international shipping options). 
 

Orders under £50

Dispatched within 3-5 working days 2nd class with Royal Mail. 

Screen prints and orders over £50 

Dispatched within 3-5 working days tracked with Royal Mail.
 

Local customers 

Please visit our shop No.31 to browse the full range of Printer Johnson products alongside collections of paper goods from illustrators and small publishers from all over the country and beyond.  

Open 12-6pm Wednesday – Friday & 10-6pm on Saturdays (Please check the No.31 social media for the latest opening information especially around national holidays) 

Refunds and returns

If you are not happy with your purchase we offer a full refund or exchange for unwanted goods with notification within 7 days and return with 14 days. Please email hellovicki@live.co.uk with the details of your order, what you would like to return and how you would like your refund issued. 

 

Please carefully repackage the goods and return to: 

Printer Johnson
Print, Stationery & More
Avian Way, Salhouse Road
Norwich, NR79AR
 

Please note: 

We do not cover the delivery cost of returned goods
Goods must be returned in a re-saleable condition 
Once we have received the returned goods we aim to process your refund within 14 days 
 

If your goods arrive damaged we will provide a full refund and cover the cost of returning the goods if received within 28 days.  

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