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Delivery Information

Currently our web shop is open to UK customers only. 

Orders under £50

Dispatched within 3-5 working days 2nd class with Royal Mail. 

Screen prints and orders over £50 

Dispatched within 3-5 working days tracked with Royal Mail.
 

Local customers 

Please visit No.19 Shop & Studio to browse the full range of Printer Johnson products alongside collections of paper goods from illustrators and small publishers from around the UK and beyond. (Please check our social media for our current opening times) 

Refunds and returns

If you are not happy with your purchase we offer a full refund or exchange for unwanted goods with notification within 7 days and return with 14 days. Please email hellovicki@live.co.uk with the details of your order, what you would like to return and how you would like your refund issued. 

 

Please carefully repackage the goods and return to: 

Printer Johnson
No.19 Shop & Studio

Ground Floor, St George's St 

Norwich NR31AB
 

Please note: 

We do not cover the delivery cost of returned goods
Goods must be returned in a re-saleable condition 
Once we have received the returned goods we aim to process your refund within 14 days 
 

If your goods arrive damaged we will provide a full refund and cover the cost of returning the goods if received within 28 days.